The Spa at The Macdonald Craxton Wood Hotel & Spa

Macdonald Craxton Wood Hotel, Parkgate Road, Chester, Cheshire, CH66 9PB. Part of Macdonald Hotel & Resorts.
4.1
236 reviews
Macdonald Craxton Wood Hotel, Parkgate Road, Chester, Cheshire, CH66 9PB. Part of Macdonald Hotel & Resorts.

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4.1
236 reviews
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Thoroughly enjoyable and relaxing experience! The treatment girls were lovely and the massage/ facial were next to none!!
S J Littlewood
23 days ago
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The spa facilities were very good and staff were welcoming, friendly and helpful. The treatments were also very enjoyable. The rooms were nothing special but clean and spacious. The meal that was included in the deal was a disaster. We were meant to have a 3 course set menu meal but, having ordered 3 courses, only actually ever received 1! Having ordered, were sat at the table for over an hour before any food came and this was our mains rather than our starters, despite being asked previously which course we were waiting for! After ordering desserts, we waited a further half an hour without any service and it appeared all of the waiting staff had finished for the night as we didn't see anyone from the restaurant again! To their credit the wine was taken off our bill as a good will gesture but this didn't prevent the evening being ruined. Without the disaster of a meal the stay would have been lovely so it was shame that it didn't deliver.
Dave H
a month ago
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The facilities were very good but I’m afraid we encountered several problems with our stay. We ordered a glass of wine on arrival at the bar which took 15 mins to arrive. We then started our treatments 15 mins late and they were cut short too. The quality was amazing but short none the less. The evening meal had a few issues. The first 3 options my girlfriend ordered had run out and we were given the wrong wine when we ordered but the length of wait we already had meant we just drank it. In the morning we were shown to a table in silence then left alone for 15 mins so we worked out ourselves where everything was. Overall we did enjoy ourselves but several things were under par
Jonathan
a month ago
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Laura
a month ago
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Andrew
a month ago
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About

The Spa at The Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel
Parkgate Road
Chester
Cheshire
CH66 9PB

The Spa at The Macdonald Craxton Wood Hotel is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candle light. Listen to natural sounds while the finest of products are applied by our professionally trained therapists. We have carefully selected our skincare house Espa to ensure your Spa is the very best in treatment technology and product advancement.

Surrender to your personal beauty therapist by reserving time and allow her to create a sequence of therapies and treatments to suit your immediate needs. The following treatments and therapies have been created to assist in restoring balance and well-being in your life. To ensure we have the time to look after you we would recommend you phone us so we can reserve a treatment room exclusively for you.

The Macdonald Craxton Wood is only 20 minutes drive from the City of Chester with its wealth of historical architecture and Roman Walls, great selection of shops and boutiques and river cruises - worth a visit! The Cheshire Oaks designer outlet is nearby and the hotel offers guests a 10% discount voucher. The Wirral countrypark is on the doorstep for those who love the great outdoors - plenty of walks, cycle routes and nature! Chester Zoo is close by...one of the UK's finest zoos and a great day out!

MonMonday
9:00AM8:00PM
TueTuesday
9:00AM8:00PM
WedWednesday
9:00AM8:00PM
ThuThursday
9:00AM8:00PM
FriFriday
9:00AM8:00PM
SatSaturday
9:00AM6:00PM
SunSunday
9:00AM6:00PM
Products used in this venue