Venue reviews

4.1
188 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
Jennifer
4 hours ago
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The spa was ok but the staff in the hotel were poor at providing an enjoyable stay. Waited for 15 minutes for a drink at the bar to be then greeted without eye contact and no real apology. As we were checking out there was another hotel guest complaining to the manager so it looks like others enjoyed their stay too!
Katie
7 days ago
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lewis
a month ago
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Michelle
a month ago
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The hotel and spa was lovely. It was nice and quiet apart from when there were kids splashing about in the pool. I feel as though the staff were stuck up, apart from the lovely fella who worked in the cafe. The treatment was lovely and relaxing, we had to wait about 35 mins to actually have the treatment though. The other facilities started to get relaxing then the door would fly open with the staff doing a spa tour. The food is expensive for what it is, never paid £20 for 2 sandwiches before.
Anonymous
a month ago
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About

The Spa at The Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel
Parkgate Road
Chester
Cheshire
CH66 9PB

The Spa at The Macdonald Craxton Wood Hotel is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candle light. Listen to natural sounds while the finest of products are applied by our professionally trained therapists. We have carefully selected our skincare house Espa to ensure your Spa is the very best in treatment technology and product advancement.

Surrender to your personal beauty therapist by reserving time and allow her to create a sequence of therapies and treatments to suit your immediate needs. The following treatments and therapies have been created to assist in restoring balance and well-being in your life. To ensure we have the time to look after you we would recommend you phone us so we can reserve a treatment room exclusively for you.

The Macdonald Craxton Wood is only 20 minutes drive from the City of Chester with its wealth of historical architecture and Roman Walls, great selection of shops and boutiques and river cruises - worth a visit! The Cheshire Oaks designer outlet is nearby and the hotel offers guests a 10% discount voucher. The Wirral countrypark is on the doorstep for those who love the great outdoors - plenty of walks, cycle routes and nature! Chester Zoo is close by...one of the UK's finest zoos and a great day out!

Monday
9:00 AM8:00 PM
Tuesday
9:00 AM8:00 PM
Wednesday
9:00 AM8:00 PM
Thursday
9:00 AM8:00 PM
Friday
9:00 AM8:00 PM
Saturday
9:00 AM6:00 PM
Sunday
9:00 AM6:00 PM
Products used in this venue