The Spa at The Macdonald Craxton Wood Hotel & Spa

Parkgate Road, Chester, Cheshire, CH66 9PB - Part of Macdonald Hotel & Resorts

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Written by our customers, so you know what to expect at each and every venue.
I have made a formal complaint to them and am demanding a refund. They bake GDPR, CIVID and hygiene regulations. They should not be open.
We booked a package with two treatments each lasting 25 minutes (so 50 minutes treatments each in total) in reality each massage lasted around 15 minutes each both times. For example if the massage was booked for 2pm they would call you in a few minutes after 2, then they take you to a room and ask what pressure you want etc then leave so you can get changed but leave for a full 5 minutes. By the time they come back its been 10 minutes so the massage was 15 minutes.This happened both times to us
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The Spa at The Macdonald Craxton Wood Hotel & Spa
Parkgate Road
CH66 9PB

The Spa at The Macdonald Craxton Hotel is country house hideaway set amongst 27 acres of lush woodland. Found just outside the Roman town of Chester, the stunning surroundings make this an ideal backdrop for a tranquil escape.

Spa Facilities

  • Indoor Swimming Pool
  • Sauna
  • Steam Room
  • Relaxation Room
  • Aromatic Drench Showers
  • Thermal Foot Spa
  • Ice Fountain
  • Gymnasium

This well-facilitated spa has been designed to help you rebalance your health and well-being. Therapists invite their guests to unwind with a selection of massage, facial and nail treatments before benefitting from the likes of the relaxation room and soothing thermal suit.

Free WiFi | 72 Rooms | Ensuite | Television | Hairdryer | Ironing Facilities | Garden View

Settle into one of the 72 classic ensuite rooms that overlook scenic garden views for a truly peaceful stay. Created especially for a relaxing break in mind, you'll find all you need from a flat-screen TV, tea/coffee facilities, luxury toiletries and a large comfortable bed for the perfect night's sleep.

Food & Drink
Craxton Wood Grill | Cocktail Bar & Lounge | Vital Coffee Bar

Dine in the popular and stylish Craxton Wood Grill and choose from a menu of locally sourced ingredients that make up modern British classics. For an afternoon delight enjoy a spot of afternoon tea or glass of wine at the Cocktail Bar & Lounge terrace, or for a nutritious poolside snack visit Vital Coffee Bar.

Nearby Attractions
Blue Planet Aquarium | Cheshire Oaks Designer Outlet | Ness Botanic Gardens | Chester Zoo

The surrounding areas of The Macdonald Craxton Wood Hotel & Spa provide a wealth of activities for all tastes. For lovers of wildlife, both Blue Planet Aquarium and Chester Zoo are easy to reach or take advantage of the discounted prices at Cheshire Oaks Designer Outlet for some retail therapy.

Facilities for those with disabilities

Directions & Parking
Free parking | 7 Miles from Chester Station | Near M56

The Spa has complimentary parking onsite and can be reached via the M56 or Chester Station.