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Venue rating

3.8

42 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Spa at The Macdonald Botley Park Hotel & Spa
The Spa at The Macdonald Botley Park Hotel & Spa
Macdonald Botley Park Hotel & Spa,
Southampton, SO32 2UA
United Kingdom

Hotel Spa

The Spa at The Macdonald Botley Park Hotel & Spa
Macdonald Botley Park Hotel & Spa,
Southampton, SO32 2UA
United Kingdom

Opening hours

Mon - Sat 10:00 am - 6:00 pm
Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa at The Macdonald Botley Park Hotel & Spa part of Macdonald Hotel & Resorts

Give yourself permission to stop and experience peace and tranquillity. Step into one of our four candlelit treatment rooms and let our expert therapists pamper you into oblivion!

At the end of a day-long business meeting, take time out to experience the Macdonald Botley Park Hotel & Spa's extensive leisure facilities. Release tension on the squash courts, work-out in the air-conditioned Technogym and unwind in the steam room or sauna. There are also plenty of things to do in and around Botley - horse riding, sailing and country walks are all nearby - see our Visitor Guide for more ideas.

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Services

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 42 reviews

5 stars 13
4 stars 18
3 stars 6
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (13)
  • Steam and Sauna Therapy (14)
  • Face
  • Facials (27)
  • Fitness
  • Squash (7)
  • Swimming (15)
  • Massage
  • Deep Tissue Massage (21)
  • Hot Stone Massage (9)
  • Lava Shells Massage (1)
  • Sports Massage (3)
  • Therapeutic Massage (6)
  • Nails
  • Manicure (16)
  • Pedicure (15)
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Verified review Visited February 2017
Posted 2 weeks ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited January 2017
Posted 4 weeks ago
I went for a One Night Celebration Spa Escape and have awarded it 5 stars.

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Verified review Visited January 2017
Posted 1 month ago
Perfect. The staff were very helpful, facial was lovely and very good value for money

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Verified review Visited January 2017
Posted 1 month ago
All treatments were wonderful ands spa lovely.

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Verified review Visited January 2017
Posted 1 month ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited November 2016
Posted 3 months ago
Excellent lunch, freshly prepared and plenty of it. Would have like a little more ambience in the swimming/sauna area (some indoor plants etc) as it was quite stark. Excellent aqua exercise which we really enjoyed. Agree with other comments a jacuzzi would be nice to finish off. Spa loung comfortable and massage very good

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Verified review Visited November 2016
Posted 3 months ago
Unhelpful staff. Reception rude. Disorganised spa. Treatment good, but spa facilities pooor. Meal nice and friendly service, but ran out of food options then not all group given alternatives. Took 3 attempts to bring out pudding. Room looked tired. Chipped plaster on ceiling etc. Building work going on. Grounds not so pretty.

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Verified review Visited September 2016
Posted 3 months ago
The spa is awful. The pool area lacked ambience, was cold, was dirty, the steam room was out of order, there was no jacuzzi, tiles were chipped and broken, ceiling panels were missing, the changing area had floor tiles up and missing, the lockers lock system didn't work properly, the glass doors around the pool were all dirty and smeared. The hotel was fine (apart from a toilet that did not flush- we were moved 9.30pm after dinner) The pool area should not be classed as a spa. It is far from a 'spa' standard of pool & there was absolutely nothing relaxing about the pool area whatsoever. Very stressful, cold and miserable experience. We wanted to go home.

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Verified review Visited October 2016
Posted 3 months ago
It would have been alright if our booking had been made correctly (the staff at the hotel said that it was your fault for that error) - we got there to find only one room had been booked - the receptionist eventually sorted that out and we asked twice for her to ensure they were twin rooms which she assured us they were - and upon arrival in the rooms no twins!!! the manager apologised and sorted the rooms out and gave us two bottles of Prosecco so not too bad.

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Verified review Visited October 2016
Posted 3 months ago
Enjoyable day, beauty treatments were amazing. The spa itself needed a lot of maintance work, the steam room was broken, the handle on the door in the refreshment room was broken and out gowns were old and the ties for the dressing gowns were broken.

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Verified review Visited October 2016
Posted 3 months ago
The treatment itself was fantastic - I can't fault that at all. The spa itself was not so great - the steam room was out of action, and the pool and surrounding area were not that warm or comfortable. The Sports Bar for lunch was also not a nice place to try to relax in a spa robe! The lunch choice menu was very limited, especially considering what was on offer from the main menu in the bar, ultimately comprising a dressed up cheap sandwich, a handful of crisps and a bit of fairly tired salad.

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Verified review Visited October 2016
Posted 3 months ago
Lovely day would come there again

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Verified review Visited October 2016
Posted 3 months ago
It took a while to get through to the venue then the woman I dealt with, basically made me feel like a hassle however I wanted to change the times, did it through e-mail and that was no bother. Arrived and was shown what to do and where to go - bit of a maze but we managed. No music in the sauna/swimming pool area which I think would have helped the ambience and no jacuzzi, which is rare nowadays I must admit. Had the massage and it was great. Girl was new but good. Food was great despite my salad having a touch too much dressing. Staff were slow on the uptake that we'd come from the spa. I'd have assumed that they would be expecting us seeing as the place wasn't busy on a Thursday afternoon.

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Verified review Visited September 2016
Posted 4 months ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 5 months ago
We did a mid-week spa day, which was relaxing and unrushed. The staff were attentive, we enjoyed our treatments and the spa lounge was all ours. The afternoon tea was a bit heavy on the chocolate mouses (there were 2 each), a lighter fruit one may have been better, but otherwise the scones were fresh and warm, the cream was clotted and the tea/coffee was plentiful. The swimming pool, steam room and sauna were lovely and clean, the only thing is that Botley does not have a jacuzzi. Overall one of the best spa days I have been on.

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Verified review Visited August 2016
Posted 6 months ago
Lovely day, tretments were amazing but swimming and sauna area not that relaxing, the pool is too shallow to swim properly and there were noisy children in it. The staff were great very helpful and attentive. Lunch was fabulous. I probably will return but during term time!

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Verified review Visited July 2016
Posted 7 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 7 months ago
Lovely hotel, really clean and great value for money. Spa manager needs a special mention as she went above and beyond with customer service to accommodate our spa treatments, which had been booked as a surprise for my husband's birthday. All of the spa staff were amazing, very professional and our treatments were excellent. The pool, changing areas and sauna were clean and lovely to use, however the steam room was out of action. Unfortunately the service we received in the Sports bar at lunchtime and the main Winchester restaurant for our evening meal was not good, with hot food arriving before cold meals, parts of the meal missing and a 40 minute wait in the evening for our bottle of wine to arrive. The food itself was excellent and staff were very apologetic, so we can only assume that the hotel was short staffed that weekend as they seemed unable to cope with the number of guests in both areas.

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Verified review Visited June 2016
Posted 8 months ago
I went for a Escape Relax and Refresh Spa Day and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 8 months ago
I went for a Escape Luxury Spa Day and have awarded it 5 stars.

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