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Venue rating

3.8

127 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Health Club & Spa at Brook Mollington Banastre Hotel
Health Club & Spa at Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel,
Parkgate Road, Chester, Cheshire, CH1 6NN
United Kingdom

Hotel Spa

Health Club & Spa at Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel,
Parkgate Road, Chester, Cheshire, CH1 6NN
United Kingdom

Opening hours

Mon 9:00 am - 5:00 pm
Tue - Sat 9:00 am - 6:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Health Club & Spa at Brook Mollington Banastre Hotel part of Brook Hotels

Nestled in the heart of the beautiful Cheshire countryside,The Spa at Mollington Banastre Hotel, is a place to escape everyday stresses or if you just fancy a treat, our spa breaks are the perfect choice. Spend a weekend enjoying restful surroundings, comfortable accommodation and professional therapies that'll leave you feeling and looking good.

From aroma treatments and facials to deluxe manicures and hot stone therapy, our spa treatments offer a wide variety. If you're looking for something more energetic, pilates, yoga or aerobics are also available. We're happy to discuss how a Mollington Spa break can enhance your hen weekend, bridal package, midweek or city break.

Treat yourself to one of the many treatments on offer from spa and skincare brand, Kaeso, along with pampering from beauty brands such as Jessica and La Tan.

Offering an irresistible selection of indulgent day and overnight spa escapes, the Spa at Mollington Banastre Hotel is the perfect rural retreat. There are also a selection of leisure classes on throughout the week, including Aerobics and Yoga. Spa guests are welcome to attend these classes and a number see this as a wonderful addition to their day.

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 127 reviews

5 stars 54
4 stars 32
3 stars 26
2 stars 9
1 star 6
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (17)
  • Face
  • Facials (45)
  • Fitness
  • Swimming (26)
  • Massage
  • Aromatherapy Massage (13)
  • Deep Tissue Massage (12)
  • Hot Stone Massage (41)
  • Indian Head Massage (18)
  • Therapeutic Massage (21)
  • Nails
  • Gel Nails (2)
  • Manicure (40)
  • Pedicure (8)
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Verified review Visited November 2016
Posted 5 days ago
Good experience

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Verified review Visited November 2016
Posted 5 days ago
When we got there we weren't even greeted with a hello. The woman just held out her hand to take my paperwork from me. They didn't know what we had booked what was involved. We kept getting told things would be brought to us i.e. Receipt of Payment for another treatment a coffee etc but we had to keep asking for things. Also we were then asked how we were paying for our treatment and was it being charged to the room! We explained again that we had paid in full. The young girl was quite rude in her approach to us. Would not recommend this to anyone else.

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Verified review Visited November 2016
Posted 2 weeks ago
I went for a One Night Spa Break and have awarded it 3 stars.

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Verified review Visited October 2016
Posted 1 month ago
We had a very relaxing, indulging weekend. The staff were very attentive, both at the hotel and at the spa. The treatments were just what we wanted, and the food was so good I was almost tempted to lick the plate!!
The only very minor thing to improve on would be the interior in the rooms, especially the Bathroom perhaps. However, this didn't effect our stay at all.

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Verified review Visited October 2016
Posted 1 month ago
Me and my friend visited for a relaxing spa day, the hotel accomodated to my friends needs by providing a pregnancy therapist. The spa treatment was 5 star and we were allowed to use the facitilities, the decor it self was a bit outdated and the changing rooms were not the best cleaning. On arrival we had tea and cakes or 'cake', we were not offered any mutlipute choices for cakes or given more than one.
I would recommended this for your first time at a spa, I do not think I will be returning.

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Verified review Visited September 2016
Posted 2 months ago
After we booked we got a call from the spa not happy as they said they'd informed Treatwell they were running short on places so we would have to have treatments at 9am or cancel. I said we would have to come at 9am then. I got a call the following day saying we were now booked in at 1.30pm for treatments so we were over the moon as we could fit in some shopping for my birthday in the morning. We arrived at 10.15am & were told we were late as only half our treatments were pushed to 1.30pm. I asked if we could pop in now as we were only 15mins late & was told we couldn't as that member of staff was off anyway due to an emergency. We were told they would try & fit our pedicures in later or we could come back another say, as we live over 50 miles away I said it would gave to be done that day. We were given a towel & a gown & said she would see us later. I asked if they were able tell us where the facilities were & was told briefly . We went to the pool area which was being used by hotel guests which meant families & children, I love kids but I'd come for a spa day for a mummy break from my own littles ones. The pool had 2 loungers, which had been taken & some patio chairs so we headed for the relaxation room for a lie down. The relaxation room was locked & they had to get the chef from the hotel to come & open it which took 10 mins. When we went it it had a 2 seater leather couch & 4 patio seats in darkness, no where to lie down. We thought we'd have an early lunch so looked at the menu in the 'resturant' which was really an unmannedbar next to reception. We went to reception & asked about a coffee & the receptionist come over & made us a luke warm cup of super powered undrinkable coffee, we presumed the filter coffee was left over from the previous day. We decided to cut our loses & head into Chester for lunch which was lovely. We came back for our massage & was hoping the day could be saved. The member of staff I had was good at what she did but I was in a room with bright day-light, no darkened room, & the worst pan-pipe music i'd heard since the 90's. We then sat for a manicure & again the girl who did my nails was good but unfortunately my polish still hadn't hardened 3 hours later, no express hardener spray was used, so I had to remove it in the car on the way home. I wouldn't recommend this place to anyone. Its a leisure centre with a few cheap budha pictures hanging on the wall. The decir was really outdated & I felt more stressed when I left than when I arrived

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Verified review Visited September 2016
Posted 2 months ago
The staff seemed very itritated and a little rude, the spa was very unlept and out of date and in a good need of a complete makeover, however the room itself was pleasant, the breakfast was pleasant and the hotel was a very quick cheap taxi ride to chester city centre. The whole hotel has the potential to be fabulous just needs updating and cleaning.

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Verified review Visited August 2016
Posted 3 months ago
I went for a 2 for 1 Spa Sensation Day and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 4 months ago
Enjoyable overnight spa break including dinner and breakfast. Hotel little bit dated and tired and leisure facilities in need of refurb but overall it was good value for money with very nice staff.

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Posted 4 months ago
Amazing experience. Had the best most relaxing time at the Mollington. Lovely treatments and nice facilities. Massive pool which is great and a nice jacuzzi. Very clean place. Not the most modern, but they make it all up with excellent service treatments and overall relaxing experience! Will be back.

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Posted 4 months ago
I visited the Mollington Banastre Hotel for a Spa break and have to say that it was fantastic. The staff were amazing and the treatments were great. The food was incredible and the gardens around the hotel are beautiful. We enjoyed it so much we ended up staying the night! The room was great and the breakfast in the morning was top notch. Safe to say I will be returning. A great Spa break at incredible value.

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Verified review Visited July 2016
Posted 4 months ago
Great day spa lovely staff very relaxing good value

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Verified review Visited June 2016
Posted 5 months ago
We wanted a relaxing day and that's exactly what we got. Facial was amazing.

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Verified review Visited May 2016
Posted 5 months ago
I went here for a spa day with my mum, overall I had a good experience. The interior is a little shabby but the treatments and staff were good and I couldn't argue with the price!

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Verified review Visited May 2016
Posted 6 months ago
I would recommend this the staff were brilliant very welcoming and friendly

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Verified review Visited May 2016
Posted 6 months ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 7 months ago
I went for a Cream Tea Spa Day and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 7 months ago
First of all I must note that the massage therapist, Rebecca, was fantastic. She did a good job of making me feel relaxed both by talking quietly and the actual treatments themselves were very good.
A couple of things in which I was disappointed were that we had been told to arrive by 9am for treatments at 9.30 but when we arrived were told by the receptionist our treatments were not until 10 (minor point); secondly the spa day was listed as including towels, robe and slippers but we were told that the robes and slippers 'had not arrived yet' as we were going down to the pool area at about 12.30. We later saw the robes arrive at the desk around 2.15 (by which point we were almost ready to leave so there was no point going to get them).
Other than the issues noted above I did leave feeling relaxed but would not choose to return to this particular hotel spa.

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Verified review Visited March 2016
Posted 8 months ago
Fantastic day, will certainly go again

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Verified review Visited March 2016
Posted 8 months ago
With full access to the facilities we came out refreshed and relaxed. Highly recommended.

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