I had a really lovely morning spa package at hotel Baglioni for my birthday. Staff were very polite and welcoming, and the hotel itself is decorated beautifully. The breakfast was simple but very nice and all I really needed before going for a spa treatment. The steam room and changing rooms were clean and very relaxing to be in. My massage was excellent! The hotel is opposite Hyde park and a 5 min walk from museums - so it made for a great day out. Would highly recommend!
The most appalling afternoon tea. Genuinely have never had such an awful experience in terms of total lack of service and food. Dried white bread sandwiches, almost nothing that was on the menu was received. I don't even think it had been put together by a chef. The waiter initially lied about what was in the sandwiches to try and cover for the absence of food. Truly, truly terrible food. He then admitted hotel no longer served afternoon tea, so I have no idea how this package is allowed
I felt like I had a nice personal experience. The receptionist at the spa was especially lovely, friendly and helpful. The massage was excellent, she focussed on the areas I requested and I felt so relaxed. The relaxation room was solely for my use and well equipped. I also had afternoon tea which was really nice in a practically empty restaurant. It was exactly what I wanted. I’d definitely go back. Absolutely beautiful place as well.