My hydration facial was amazing and exactly what I needed when I was feeling tired and in need of a facial. Bernadette was great and would definitely go back for another facial.
My treatment time was moved earlier without anyone checking whether that actually worked for me—I was simply sent a generic Treatwell email, which I obviously missed. As a result, my treatment was cut short to 30 minutes instead of the full hour I paid for. No alternative solution was offered, and the front desk staff was incredibly rude. This was a huge disappointment, especially considering I’ve been here multiple times before and previously had good experiences. The treatment itself was very