The therapist took no time to ask what I wanted so actually ended up giving me the wrong treatment, when I pointed this out it was too late. I voiced my frustration, but all she could do was apologise. I did write to the spa following the treatment, however it's a week later and they haven't responded.
If you're looking for a competent experience and good customer care I'd suggest going elsewhere.
Fabulous massage by Saba who will always (always!!) make sure every part of the body is covered and that you are happy with it. Great attention to detail and so much knowledge!! Highly recommended! :)
Being my first time also, my Hollywood wax with Lydia went very well! She was very welcoming and did a very thorough job! Will definitely be booking with her for my next.