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Venue rating

4.2

62 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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The Royal Palace Hair
The Royal Palace Hair
330 High Road,
Kilburn, London, NW6 2QN
United Kingdom

Hair Salon

The Royal Palace Hair
330 High Road,
Kilburn, London, NW6 2QN
United Kingdom

Opening hours

Mon - Tue 10:00 am - 7:00 pm
Wed - Sat 10:00 am - 9:00 pm
Sun 11:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Royal Palace Hair   Off-peak
This venue offers discounts on off-peak appointments.

Step into the luxurious, relaxed atmosphere of Royal Palace and you will find yourself in a different world. From the excitement and vibrancy of the salon floor to the discreet luxury of our private room, Royal Palace is the first choice for the very best salon experience. Our spacious and bright ladies area is a man-free zone. But if you require even more privacy then we also have a luxurious fully-equipped private room.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Venue rating

Based on 62 reviews

5 stars 35
4 stars 18
3 stars 4
2 stars 1
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Blow Dry (8)
  • Hair Colouring and Highlights (28)
  • Hair Up (2)
  • Haircuts and Hairdressing (25)
  • Hair removal
  • Hollywood Waxing (2)
  • Waxing (2)
  • Nails
  • Manicure (2)
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Posted 11 hours ago
Exceptional hair stylist Layla did an amazing job with a brilliant change of look. The best lob cut and highlights I've ever had, not to say it wasn't just me that loved it but a lot of people noticed the cut and complimented it so thumbs up for Layla.

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Posted 3 days ago
I booked for keratin with Layla waited a few days to to write my review as I wanted to wash my hair and see the result, Layla was so nice and very professional and thanks to her and the keratin I went from frizzy dull puffy hair to very silky soft shiny hair, no more straightening just wash and go worth every penny

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Posted 3 days ago
It took me so long to find a hair dresser who just knows how to style hair. Layla is by far the best at Blow-drying my hair. I was so afraid to coulour my natural hair but she nailed it!

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Verified review Visited September 2016
Posted 1 month ago
Good colour

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Verified review Visited October 2016
Posted 1 month ago
Very good...just a bit to wait...

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Verified review Visited October 2016
Posted 1 month ago
Liked as usual and that we could adapt to changes during my visit. Thank you!

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Verified review Visited October 2016
Posted 1 month ago
Unfortunately I booked with Layla. When I turned up at the original appointment time, I was told she was off sick . When I returned home I found an email rebooking me for the same time next day, without even contacting me ! Luckily I could make it ,so turned up at the appointed time the following day only to find Layla had not arrived for work again. The stylist that was there was working on another client but she tried her best to fit me in. After 20 minute wait , I got seen to . The lady that did my hair was lovely and she did a good job, although I felt rushed as she was squeezing me in between clients. Unfortunately there was a bad smell in the salon , which regrettably I think was down to one of the clients!
My cut and blow dry was good and I would give the stylist 4 stars but unfortunately I would not recommend this place and I will not be returning.
Basically you get what you pay for .

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Verified review Visited September 2016
Posted 2 months ago
I had a Full Head Colour and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 2 months ago
I had an absolutely awful experience. My appointment was with Layla. Half an hour before the appointment she texted me to cancel, claiming electrical failure. I understand such things happen so I rescheduled. The day of my new appointment, she just didn't turn up. It seems all the hairdressers are self employed here so no one takes responsibility for anything. Nonetheless they tried calling her, but she didn't answer for 45 minutes, and then said she was stuck in traffic. I had to wait 1 hour before another hairdresser was free to see me. Never book here.

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Comments

1 month ago
Like yourself, this same thing happened to me today! My appt was for yesterday, got rescheduled for today, when i turned up Layla just wasn't there! she apparently called in sick and didn't bother let her clients now!! Im absolutely fuming! How unprofessional can this salon get? And yes, nobody wants to take responsibility for this so im left with undone hair, awaiting a refund from TREATWELL who still need to confirm it with the salon in order to process the refund! AVOID this Salon!

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Verified review Visited August 2016
Posted 2 months ago
This was a rescheduled appointment as the salon was actually closed when I went for my original appointment. I was in despair thinking they might have shut down - as no one can cut layers as good as Layla. She makes long hair much more 'interesting' and glamorous. I LOVE her style!

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Verified review Visited August 2016
Posted 3 months ago
I waited 15 mins over my appointment time to be seen. My hair was was not washed or cut by the person I booked in with it. Having said that I like the cut very much and the lady talked me through what she was doing, but it was different to what I asked for. It has turned out straight all over a opposed k longer at the front as requested

It was a fine experience but nothing special

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Verified review Visited June 2016
Posted 4 months ago
Good value for money, I am very happy with my new color and hair style. I would definitely come back.

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Verified review Visited June 2016
Posted 5 months ago
Layla was absolutely lovely. I went in for a trim and she gave me a style and texture that revived my look, and explained various ways it could be styled!

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Verified review Visited May 2016
Posted 5 months ago
Layla was very friendly and did exactly what I asked her for. Lovely.

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Verified review Visited May 2016
Posted 5 months ago
Had to spend a further £40 quid somewhere else to level up the cut. The guy was friendly but not convinced he understand what I was saying, when I told him my parting was the wrong way he didn't understand. Left with one side of my hair cut slightly longer than the other and the back was wonky. Cheaper so should have expected it.

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Verified review Visited June 2016
Posted 5 months ago
Good experience ! Recommend

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Verified review Visited June 2016
Posted 5 months ago
Really great experience. The gentleman who cut my hair was professional and did an amazing job. Really happy

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Verified review Visited June 2016
Posted 5 months ago
Was meant to see Layla but a male stylist looked after me instead, great value and convenient near to my work so was able to pop in on my lunch break. He did a good job and the curls lasted a couple of days

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Verified review Visited June 2016
Posted 5 months ago
Really disappointed as appointment was cancelled an hour before saying they were doubled booked! As a result I have no time to have a haircut before a wedding. Received two texts from treat well the night before so didn't think anything was wrong.

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Verified review Visited June 2016
Posted 5 months ago
After making my booking via Treatwell, I received a confirmation email with the appointment time & date, the service I'd booked and the hairdressers name. When I arrived for my morning blow dry the 'named' hairdresser wasn't there and a little confusion arose. However, Momo said he would look after me but when I explained what I wanted he said he didn't know that type of style and I didn't have a picture to show him - silly me. Still, we discussed what I wanted and he asked me to trust him. Pleased I did. The result was a nice, sleek blow dry,which was done in super quick time - always a bonus.
Excellent value.

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