I parked at the hotel side as it was where Google Maps took me, walked through the hotel and was knocking hard at the entrance to the gym for about 5 mins, spoke with someone at the spa on phone who said to perservere and knock HARD. I continued to do so and no one came, I then called the gym desk to open the door and no one was at reception, a hotel cleaner walked past me and banged really loudly until someone came to open the door.
Massage was good, Eva was good and the atmosphere felt fine.
As always, Bethany was great. So lovely, always asks how I’m doing and if I’m okay. She has a way of making you feel very comfortable. Would definitely recommend her