This is only the second time I’ve used “The Retreat”, both experiences have been great. I have been made to feel comfortable and reassured that the girls know exactly what they are doing. The last visit was for eyelash tinting which I have not tried before. I was advised what to expect and when one eye started “burning” I was fine because I knew beforehand this might happen. It was treated just with cold water pads and before I left my eye was fine and I was very happy with the results.