Great experience. I was made to feel relaxed and at ease. I have very dark hair that tends to grow at all angles and anchor the selves in. I was so happy when hot wax was used through out as it is a lot less painful and precise. My past experience is that salons have been reluctant to use hot wax for everything but the strips just don't work on my hair so I was so happy. Done very timely and precise. Will definitely come back! Thank you again. It was nearly pain free, great work!