overall it's good - I'll go back. and it's much much better than many of the other local salons. some small complaints they charge £7 for shellac takeoff, even if the shellac was done in their salon. it's fair to charge for this service, but I so much prefer when this is included in the price of the manicure, rather than additional extra. It feels like you're paying _more_ if you get that little charge at the end. Also, the paint on my pedicure isn't 100% (it's on the cuticles in places).