Wax therapist was lovely, made you feel really at ease and comfortable and seemed to really enjoy what she did and even though she was feeling poorly she powered through with a smile.
Great experience again - friendly staff, quickly done, it's becoming my regular place! I have hollywoods there regularly and this sounds strange but they hurt less than the ones I've had in the past...perhaps down to the wax they use?
FYI the card machine can sometimes be out of order so bring cash or pay online :).