Overall a good experience. Staff were polite and attentive.
Beautician was over running which meant I had to wait a considerable time longer than my prearranged appointment.
Wax wasn't as good as I have had before but adequate. Good price for the treatment hence why I selected the venue .
This was my first time at Orchid Studio and I felt very relaxed, lovely friendly staff. They did a great job of my wax and kept checking to make sure I was happy with the wax before letting me go.
salon always seems very busy on my visits, don't seem to run by appointment times, yet take walk ins. overall very happy with my service and good value.
So my therapist Faizia new member arrived 15 minutes late and finished the treatment in 40-45 minutes. With the facial I did not even get back and neck message. Unusual, as with facial you always have neck n back..
My previous experiences have been so much better. It looks like they are getting v busy and so rushing.
I am not very happy and the facial feels incomplete.