Was a very relaxing experience and I left feeling thoroughly pampered and completely zoned out! Great value for an hour’s facial with steam, arm and shoulder massages and useful skincare advice. Only downside is that the product left my face feeling oily but surprisingly didn’t cause a breakout despite leaving it on for the rest of the day anyway. My skin is usually sensitive and combination but prone to spots, the products were gentle enough for my skin and some extractions around my nose helped. Overall would go again but would also pay more for better products and atmosphere.