The Orchid Studio Reviews

127 Croydon Road, Beckenham, London, BR3 3RA

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Reviews are written by customers after their visit.

4.8
4570 reviews

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Written by our customers, so you know what to expect at each and every venue.
My first visit and I hadn’t had my nails done for a while. It was quite busy but I was seen close to my appointment time.
The ambiance was good staff was very cooperative and the I got eyebrows service which was really good and satisfactory in short Have a very good experience
Happy with my treatments, and feel comfortable
Very disappointing first experience at The Orchid Studio. I booked through Treatwell and genuinely believed the payment had already been processed during booking. After the treatment, instead of calmly explaining the payment process, staff repeatedly said “no pay”, blocked access and locked the door while pressuring me to pay again. The whole situation was stressful, embarrassing, and handled very unprofessionally. Poor communication and poor customer service overall. Would not recommend.
Great service aa always, very friendly staff although I did have a few different people doing my nails as it was busy
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