I go here all the time for my nails and love it. I've had a facial there before and it was amazing. Unfortunately I got a different member of staff on this booking and it's wasn't a good experience. I've had many facials over the years and none of them were like this. It was nonstop rubbing at my face for an hour to the point of being uncomfortable. My skin today is like sand paper it's so rough. I genuinely think the girl did not know what she was doing which is a pity as other staff are great
Worst facial ever! Lady was very sweet but don’t think she had any training . Didn’t check for allergies etc. had no idea how to do facial massage. Literally just kneeded my face and rubbed my cheeks. It was so bad I had to ask her to stop rubbing my face so hard. Was advertised as a dermologica facial, only used one dermalogica product, the rest was body shop and generic bottle of ‘cleanser’. Avoid,avoid,avoid