The Orchid Studio Reviews

127 Croydon Road, Beckenham, London, BR3 3RA

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Reviews are written by customers after their visit.

4.7
4660 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very disappointing first experience at The Orchid Studio. I booked through Treatwell and genuinely believed the payment had already been processed during booking. After the treatment, instead of calmly explaining the payment process, staff repeatedly said “no pay”, blocked access and locked the door while pressuring me to pay again. The whole situation was stressful, embarrassing, and handled very unprofessionally. Poor communication and poor customer service overall. Would not recommend.
Great service aa always, very friendly staff although I did have a few different people doing my nails as it was busy
Lovely friendly local salon with skilled team. Unfortunately they were running a bit delayed, but they dealt with it very well.
Good service
Brilliant service every time and really friendly staff.
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