I was seen at my appointment time, no waiting and had a chat with Christa. She really listened to what I wanted and explained what she could do to get it how I wanted it. She made a good job of my fringe which other hairdressers usually struggle with as its got a kink. When done I asked if she could cut a bit more off which she did happily with no fuss. I would highly recommend this salon. I've tried lots in the past, at various prices, this was one of the best cuts I've had. Thanks Christa:)