The staff were lovely but it was very busy and cramped, so hard to pick your nail colours and relax. My manicure was done VERY quickly as their was a line of people who kept coming in all booked for manicures, she forgot to put cuticle oil on and then put such a thick top coat on (again very quickly so it went all over my fingers) it bubbled really badly and all had to be taken off and done again. The staff were good to fix the problem and if you want a no frills quick mani its goo but not somewhere you come to relax.