My first visit. Imran listened patiently to what had been troubling me. Explained what he was going to do. He tested my movements before treatments. After the treatment which was for stiff neck and shoulders he tested movements again and had vastly improved....it was quite painful at times but Imran had said to let him know if I was in too much pain and he would be gentler, but I didn't want the softer option! And I really felt good after he had finished!!..."no pain,no gain". I will go back.