The Massage Rooms - Mobile Massage in London

4.6
44 reviews
London, "All Over London Zone 1 - 6", W1K 1AH
Mobile therapist
Open Today: 8:00 AM - 11:00 PM

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4.6
44 reviews

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Written by our customers, so you know what to expect at each and every venue.
go od
After booking I was promptly contacted by email for location in order to arrange available therapist. Marta arrived on time and gave me great masaage, just what I need after a long week. After the massage I can just relax at my own home and go to bed.
Filomena was great
The lady was very sweet, very observant of hygiene/Covid and a great massage
It wasn’t a deep tissue. I am really sad and will not be using this company again because in a attempt to address a situation, I ended up having a manager called Kasia send lies and really offensive comments. It is sad in this world that when trying to engage in a conversation, I get accused of « threatening ». I never asked for a « full refund » it could have been partial, it was a matter of principles. Why would I lie? Really I messaged you at 11pm crying in my bed because after 1.5h massage, I coule feel no difference. I didn’t call you name, I didn’t challenge the quality of your organization, I just said « sometimes people have good intentions but the customer knows best ». Monika asked me if I was feeling lonely or else. Why would she ask that? I just asked for a deep tissue and my therapist said she wanted to « relax me » and went on to ask me personal questions about my life. This holistic approach was not what I asked for because I have an athlete body, I have been working non stop on the Covid-19 response since March, I am stressed and my body reacts to it. I wanted a deep tissue and not a conversation nor reflexology. I NEVER told her it was too strong. I was moving all the time because I wasn’t comfortable and I told her. I also told her she could go stronger and I thought Kasia would call me but she decided to send an email to Treatwell full of lies. It is really hurtful ! Like I told her I was just in pain and I needed a deep tissue to sleep. It is a shame and sad. Monika was lovely but she just didn’t do what she was asked and I never discuss with my therapist during a massage but she was in my space and after hours. Sometimes it is good to listen to that one customer. I don’t know why you felt so attacked. I have absolutely no energy in me to attack anyone. I am weak and in pain and just thought you would be responsive to a customer. This is not what Kasia is about. My massage therapist is on leave and it just sucks for me. I didn’t need that drama Kasia. I didn’t threaten you to write a bad review. A simple call and conversation would have done it. You probably would have heard a person who has spent the past months giving back and just wanted a deep tissue to be able to sleep better. You shouldn’t do this type of work if you can’t read people.
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About

The Massage Rooms - Mobile Massage in London
London
"All Over London Zone 1 - 6"
W1K 1AH

Covering the whole of London, The Massage Rooms is a mobile massage service aiming to deliver a relaxing, effective experience from the comfort of your own home.

With a team of 25 fully licensed massage therapists, The Massage Rooms are on hand to help you unwind. Offering a range of different treatments, from Lomi Lomi to Four Hands, they certainly live up to their philosophy to help protect, restore and maintain your health.

With no additional travel charge for zones 1 - 3, their easy, friendly and stress free approach means you won’t have to think too hard about where to find your next massage.

MonMonday
8:00AM11:00PM
TueTuesday
8:00AM11:00PM
WedWednesday
8:00AM11:00PM
ThuThursday
8:00AM11:00PM
FriFriday
8:00AM11:00PM
SatSaturday
8:00AM11:00PM
SunSunday
8:00AM11:00PM

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