Lois is Absolutely Fantistic best facial I have ever had! Really shown me the difference when a qualified beautican therapist carries out a facial with great products. Lois is patient efficient extremely skilled lovely friendly and professional manner. My skin glows after the treatment. Her threading techniqe is second to none! I have breast cancer causing hormonal imbalance. Lois is reassuring and supportive shown empathy. Lot of 'therapists have made me cry due to not being patient.