It wasn’t Shauna that did it as apparently she is in between treatment. I booked this last minute so no one was able to check the Treatwell calendar but I didn’t feel welcome at all. Another lady had to the wax for me although she was nice she made me feel like an inconvenience and kept saying that it’s because of her nice client that agreed to wait for 5 minutes that she could do me. I felt that it was wrong as I am also a paying customer. Do not recommend