The venue is pleasant with nice beauticians. I was offered a drink and the experience was good. However it was recommended I have the luxury pedi as my heels were dry (an extra £10) but in my opinion it made no difference. The skin on my feet is still dry and hard. Maybe it takes regular application. I was hoping the equipment would be sanitised but it seemed the same cuticle trimmers, clippers and files etc are used on everyone. I also had 2 small cuts to my cuticles! It’s expensive imo