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Venue rating

4.1

34 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Glassworks Health Club at The Varsity Hotel
The Glassworks Health Club at The Varsity Hotel
The Glassworks Health Club,
Thompson's Lane, Cambridge, Cambridgeshire, CB5 8AQ
United Kingdom

Hotel Spa

The Glassworks Health Club at The Varsity Hotel
The Glassworks Health Club,
Thompson's Lane, Cambridge, Cambridgeshire, CB5 8AQ
United Kingdom

Opening hours

Mon - Fri 9:30 am - 9:00 pm
Sat 9:30 am - 6:00 pm
Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Glassworks Health Club at The Varsity Hotel

Next door to The Varsity Hotel and making the most of its original structure, the is a chic homogeny of white walls, exposed brickwork and wooden beams overlooking the river in the heart of Cambridge. Spa days have access to the fully equipped gym and spa. The Jacuzzi in particular takes in the best of the city views, and there is also a sauna, steam room and six treatment rooms offering Elemis treatments from facials and massages to manicures and pedicures.

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Comments

Reviews (written by customers after their visit)

4.1

Venue rating

Based on 34 reviews

5 stars 12
4 stars 16
3 stars 4
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body Exfoliation Treatments (7)
  • Facials (9)
  • Indian Head Massage (8)
  • Manicure (5)
  • Pedicure (6)
  • Swedish Massage (11)
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Have you been here? Write a review
Verified review Visited December 2015
Posted 1 month ago
I went for a The Glassworks Spa Day, with Two 25 minute Treatments and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 2 months ago
I went for a The Glassworks Spa Day, with Two 25 minute Treatments and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 2 months ago
I came here for the spa day with two friends. The staff were great, really friendly and helpful. They facilities were great, very clean and as it was quiet, we had the space to ourselves for some of the time. The only thing I would say is it's quiet small. We didn't use the gym but it was included, I'm not sure if there was a swimming pool in there as well? We all had the neck shoulder and scalp massage and it was amazing- would highly recommend.

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Verified review Visited October 2015
Posted 3 months ago
I really enjoyed my day at the Varsity Hotel however I was a bit disappointed in their first aid policy as my friend fainted while on the premises and not a lot was done by the staff other than giving her a bottle of water, they said a first aider would be in and he never arrived so I was slightly disappointed with this but overall a good experience.

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Posted 3 months ago
The Glassworks offers a very tranquil and clean environment. The reception staff are helpful and courteous.

I had my second aromatherapy massage from Rachel today. She gives an exceptionally good massage checking your preferences and then applying just the right amount of pressure throughout the massage. I have received many massages from different masseurs but Rachel is amongst the best.

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Verified review Visited October 2015
Posted 4 months ago
Very good girly day. Would definitely do it again soon. Lovely surroundings and staff were very helpful and friendly. Ten out of ten

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Verified review Visited September 2015
Posted 4 months ago
This was purchased as a day out with my best friend. It was our first visit and we will definitely go back for another treatment!
The location was really good and with a very nice view to the Cam!
The staff were all very helpful and welcoming.

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Verified review Visited September 2015
Posted 4 months ago
I went for a The Glassworks Spa Day, with One 30 min Treatment and have awarded it 4 stars.

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Verified review Visited September 2015
Posted 4 months ago
Great treatments and a lovely environment to relax in. Really good service. We had a really enjoyable day and I highly recommend it as a venue for a relaxing spa day!

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Posted 4 months ago
I signed up to the gym 13 days ago, I was told I had 2 weeks to cancel my contract so I signed up. The gym is only open till 9pm as you are told to leave the gym floor at this time. I wasn't aware of this when I signed up and no one mentioned it to me so I was shocked this is the case! I cant complete my workouts in the evenings in the short time and have only been able to attend once within the 13 days! I asked to cancel my membership and was told that I only had 1 week to cancel which is not what I was told, a lie to make you sign up!!!! Apparently I am unable to cancel my membership till February unless I pay them £250 which is giving them all the money till February for nothing!! They offered a personal training session to shorten my workout but since I am a bikini athlete trained by a professional coach I cant do this, this is my hobby and my training, it cannot shorten! I was told that my training although they have no idea what my training is, apparently since I cant complete it within the time they shut, that apparently it doesn't seem healthy to them although they have no idea what I do and what I do is the normal for any bikini athlete in competition training! I cannot believe I have only been once and in 13days they now want me to pay till February even though they know full well I am unable to train at their gym!! I am very upset, such bad customer service! I would not go here, try looking at other gyms!

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Verified review Visited August 2015
Posted 5 months ago
I went for a The Glassworks Spa Day, with One 30 min Treatment and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 5 months ago
Lovely welcome from staff, but were told to find local cafe for tea or coffee. Best features were the sauna and the Jacuzzi overlooking river. Would have liked some magazines in the spa and a spinner for costumes in the changing room.

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Verified review Visited June 2015
Posted 7 months ago
Lovely staff and excellent head and shoulder's massage. Also took a pilates class which was great. Shame about the dead flowers in reception and the flies on the windowsill in the spa room. More towels would have been appreciated. We were very lucky as we had the spa room to ourselves, but as it is very small, if other people had been there it would have been a bit crowded.

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Verified review Visited June 2015
Posted 7 months ago
Friendly and helpful staff, calming ambience with clean facilities. Treatments were amazing! Great value for money too. Would definitely return!

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Verified review Visited May 2015
Posted 8 months ago
Lovely spa in the centre of Cambridge. Staff were very friendly and helpful and the treatments were to die for! Shame there is no pool, but the gym facilities were very good.
Will be returning when my friend comes to visit.

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Verified review Visited May 2015
Posted 8 months ago
I went for a The Glassworks Spa Day, with One 30 min Treatment and have awarded it 3 stars.

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Verified review Visited May 2015
Posted 8 months ago
Really lovely spa with excellent staff and the treatments were great. The only downside was our two treatments were slightly too spaced out.

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Verified review Visited May 2015
Posted 8 months ago
I went for a Rebalance Spa Day and have awarded it 3 stars.

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Verified review Visited April 2015
Posted 9 months ago
I went for a The Glassworks Spa Day, with One 30 min Treatment and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 9 months ago
I went for a The Glassworks Spa Day, with One 30 min Treatment and have awarded it 4 stars.

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