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Venue rating

4.1

41 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Glassworks Health Club at The Varsity Hotel
The Glassworks Health Club at The Varsity Hotel
The Glassworks Health Club,
Thompson's Lane, Cambridge, Cambridgeshire, CB5 8AQ
United Kingdom

Health Club

The Glassworks Health Club at The Varsity Hotel
The Glassworks Health Club,
Thompson's Lane, Cambridge, Cambridgeshire, CB5 8AQ
United Kingdom

Opening hours

Mon - Fri 9:30 am - 9:00 pm
Sat 9:30 am - 6:00 pm
Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Glassworks Health Club at The Varsity Hotel

Situated in the heart of historic Cambridge, on the river, all our Spa Days include use of our fully equipped Gym as well as the Spa; incorporating the Steam Room, Sauna and Jacuzzi – overlooking the river. We provide you with one Robe and towel and your outdoors shoes are exchanged for our in-spa comfort sandals.

If you wish to combine your treatments with some relaxation in the spa we would recommend you plan for maximum half a day. Why not complete your spa day with a blow dry and finish at our AVEDA salon.

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Comments

Reviews (written by customers after their visit)

4.1

Venue rating

Based on 41 reviews

5 stars 15
4 stars 18
3 stars 6
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body Exfoliation Treatments (13)
  • Facials (13)
  • Indian Head Massage (12)
  • Manicure (9)
  • Pedicure (10)
  • Swedish Massage (15)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 1 week ago
I went for a The Glassworks Spa Day, with One 25 minute Treatment and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 3 weeks ago
I have been before on several occasions and in the past I was given a facial also and my companion was given a head massage instead of a back massage as she normally receives. I am not saying this is pro-temp it was a nice gesture on behalf of the venue and very much appreciated. There are no handrails on the jacuzzi to get in and out of the pool which was a problem as I have a hip replacement and my friend has arthritis and I believe this is not to Health and Safety regulation standard. As I am on a roll the tea was cold! We always enjoy our visits they are a treat and it is disappointing when they do not come up to standard especially in Cambridge. The names given on the sheet were not the same when we arrived for treatment. Consistency please!

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Verified review Visited June 2016
Posted 1 month ago
Booked on the internet then called up the spa directly to book our treatments and time slots.

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Verified review Visited May 2016
Posted 2 months ago
I went for a The Glassworks Spa Day, with One 25 minute Treatment and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 4 months ago
We enjoyed a nice couple of hours in the spa however, that is all you'd need I think. We had planned on a full spa day but on arrival we realised there's actual not much to the "spa" other than a hot tub, sauna and steam room. There's no where to eat or get a drink (other than water) and only one area, so once more than 6 or so people are in there it can feel a bit crowded and you loose the serenity. I think as a cheap couple of hours escape this is great (our treatments were pretty decent and the staff very good) but as a spa day or somewhere super relaxing, it's definitely not!

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Verified review Visited March 2016
Posted 4 months ago
I went for a The Glassworks Spa Day, with One 25 minute Treatment and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 5 months ago
I went for a The Glassworks Spa Day, with One 25 minute Treatment and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 6 months ago
I went for a The Glassworks Spa Day, with Two 25 minute Treatments and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 7 months ago
I went for a The Glassworks Spa Day, with Two 25 minute Treatments and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 8 months ago
I came here for the spa day with two friends. The staff were great, really friendly and helpful. They facilities were great, very clean and as it was quiet, we had the space to ourselves for some of the time. The only thing I would say is it's quiet small. We didn't use the gym but it was included, I'm not sure if there was a swimming pool in there as well? We all had the neck shoulder and scalp massage and it was amazing- would highly recommend.

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Verified review Visited October 2015
Posted 8 months ago
I really enjoyed my day at the Varsity Hotel however I was a bit disappointed in their first aid policy as my friend fainted while on the premises and not a lot was done by the staff other than giving her a bottle of water, they said a first aider would be in and he never arrived so I was slightly disappointed with this but overall a good experience.

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Posted 9 months ago
The Glassworks offers a very tranquil and clean environment. The reception staff are helpful and courteous.

I had my second aromatherapy massage from Rachel today. She gives an exceptionally good massage checking your preferences and then applying just the right amount of pressure throughout the massage. I have received many massages from different masseurs but Rachel is amongst the best.

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Verified review Visited October 2015
Posted 9 months ago
Very good girly day. Would definitely do it again soon. Lovely surroundings and staff were very helpful and friendly. Ten out of ten

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Verified review Visited September 2015
Posted 10 months ago
This was purchased as a day out with my best friend. It was our first visit and we will definitely go back for another treatment!
The location was really good and with a very nice view to the Cam!
The staff were all very helpful and welcoming.

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Verified review Visited September 2015
Posted 10 months ago
I went for a The Glassworks Spa Day, with One 30 min Treatment and have awarded it 4 stars.

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Verified review Visited September 2015
Posted 10 months ago
Great treatments and a lovely environment to relax in. Really good service. We had a really enjoyable day and I highly recommend it as a venue for a relaxing spa day!

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Posted 10 months ago
I signed up to the gym 13 days ago, I was told I had 2 weeks to cancel my contract so I signed up. The gym is only open till 9pm as you are told to leave the gym floor at this time. I wasn't aware of this when I signed up and no one mentioned it to me so I was shocked this is the case! I cant complete my workouts in the evenings in the short time and have only been able to attend once within the 13 days! I asked to cancel my membership and was told that I only had 1 week to cancel which is not what I was told, a lie to make you sign up!!!! Apparently I am unable to cancel my membership till February unless I pay them £250 which is giving them all the money till February for nothing!! They offered a personal training session to shorten my workout but since I am a bikini athlete trained by a professional coach I cant do this, this is my hobby and my training, it cannot shorten! I was told that my training although they have no idea what my training is, apparently since I cant complete it within the time they shut, that apparently it doesn't seem healthy to them although they have no idea what I do and what I do is the normal for any bikini athlete in competition training! I cannot believe I have only been once and in 13days they now want me to pay till February even though they know full well I am unable to train at their gym!! I am very upset, such bad customer service! I would not go here, try looking at other gyms!

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Verified review Visited August 2015
Posted 10 months ago
I went for a The Glassworks Spa Day, with One 30 min Treatment and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 11 months ago
Lovely welcome from staff, but were told to find local cafe for tea or coffee. Best features were the sauna and the Jacuzzi overlooking river. Would have liked some magazines in the spa and a spinner for costumes in the changing room.

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Verified review Visited June 2015
Posted 1 year ago
Lovely staff and excellent head and shoulder's massage. Also took a pilates class which was great. Shame about the dead flowers in reception and the flies on the windowsill in the spa room. More towels would have been appreciated. We were very lucky as we had the spa room to ourselves, but as it is very small, if other people had been there it would have been a bit crowded.

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