Hayley was very kind and friendly, all the staff there were friendly to be honest. Hayley gave good advice as it was my first time having lash extensions, she worked efficiently and made me feel at ease, especially as I had to lie down with my eyes shut for the whole experience which is quite a vulnerable position to be in, Hayley also explained what she was doing next which helped my anxiety! Love my lashes deffo going again! Thank you Hayley and the team!