Was left waiting 40 minutes for my pre-booked appointment, with no call, explanation or apology. In total I was in the salon 1 hour and 40 minutes, just for Olaplex. Wasn’t even offered a drink until I’d already been waiting 30 minutes!
Love this funky find in Cheam. Friendly enthusiastic staff who are well informed and inviting. Continuity with booked stylist and Offers on a rebook upon departing could be smoother. A discount card for multiple bookings or recommendations would be appealing.
Lovely salon! Was so so happy with my eyebrow shape. The best I’ve had. Lip waxing also good, painless and thorough. Would highly recommend. Only annoyance is no parking so make sure you get there early for driving.