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Venue rating

4.2

113 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Cove Spa St Albans
The Cove Spa St Albans
17 Russell Avenue,
St Albans, Hertfordshire, AL3 5ES
United Kingdom

Day Spa

The Cove Spa St Albans
17 Russell Avenue,
St Albans, Hertfordshire, AL3 5ES
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Fri 10:00 am - 8:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Cove Spa St Albans part of The Cove Spas

Multi Award Winning Cove Spa are winners of 'Spa of the Year 2015' at the London Hair & Beauty Awards!

Cove Spa is renowned for its 'personalised' and cutting edge service where exceeding your expectations is our philosophy. A team of specialists who together have over 150 years of body, beauty and skincare experience is at hand when you visit one of our branches; currently spread across highly-desirable locations in London and Hertfordshire... In St. Albans, you'll find our tranquil setting highly desirable - a great place to visit for a little pampering, relaxation or beauty treatments... come and enjoy the magic of Cove Spa!

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 113 reviews

5 stars 49
4 stars 38
3 stars 21
2 stars 4
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Infrared Therapy (2)
  • Spray Tanning and Sunless Tanning (3)
  • Universal Contour Wrap (1)
  • Counselling & Holistic
  • Ear Candling (2)
  • Face
  • Chemical Peel (1)
  • Eyebrow and Eyelash Tinting (2)
  • Eyelash Extensions (2)
  • Facials (4)
  • Hair removal
  • Bikini Waxing (1)
  • Brazilian Waxing (10)
  • Hollywood Waxing (11)
  • Leg Waxing (1)
  • Male Waxing (1)
  • Threading (9)
  • Waxing (21)
  • Massage
  • Deep Tissue Massage (4)
  • Foot Massage (3)
  • Hot Stone Massage (4)
  • Indian Head Massage (1)
  • Pregnancy Massage (4)
  • Swedish Massage (5)
  • Thai Massage (2)
  • Therapeutic Massage (15)
  • Nails
  • Gel Nails (15)
  • Manicure (3)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited September 2016
Posted 1 week ago
I had a Express Massage and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 2 weeks ago
I had a Brazilian Wax and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 2 weeks ago
Great massage and professional staff.

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Verified review Visited August 2016
Posted 3 weeks ago
Great experience, top spa. Both therapists were professional, competent and friendly. The only improvement to the venue would be less essential scents in the air as it was really overwhelming at times.

Overall, I'd use the spa again - thank you!

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Verified review Visited August 2016
Posted 3 weeks ago
Very friendly and very relaxing experience :) pleased overall

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Verified review Visited August 2016
Posted 4 weeks ago
I had a Warm Waxing Treatments and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
I had a Deep Tissue Massage and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 month ago
Lovely ambience - easy to relax :) Products smelt and felt lovely!

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Verified review Visited August 2016
Posted 1 month ago
I had a Threading Treatments, Brazilian Wax , Spray Tanning and Sunless Tanning and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 month ago
Would definitely recommend.

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Verified review Visited July 2016
Posted 1 month ago
Good

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Verified review Visited July 2016
Posted 1 month ago
Great massage with firm pressure-it was really firm like I asked and feel like a new person!

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Verified review Visited July 2016
Posted 1 month ago
I've been to the Cove a few times now and always enjoy my visit.

I would particularly recommend Patricia or Carolina for a good pregnancy massage!

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Verified review Visited July 2016
Posted 2 months ago
Lovely woman did my nails and threading though was a bit nervous with the threading. Place needs a lick of paint!

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Verified review Visited July 2016
Posted 2 months ago
Once I got home I realised I was left with a lot of hair in places that shouldn't be there, especially having paid £30 for the service. The wax burnt me and was extremely painful, and when I yelped and told the therapist, she was in no rush to stop the pain and didn't even apologise. Overall not a great experience, I wouldn't recommend and I won't be returning. Nice ambience, but obviously ruined by the painful experience and moody therapist.

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Comments

2 months ago
Dear Jemma,

I am terribly embarrassed and upset to hear about your experience at The Cove Spa. This is by no means a reflection of our treatment quality or service standards and I would like to make contact with you direct to resolve the situation. We pride ourselves in offering a first class service to all our clients, many of which have graciously shared their experiences here - we want to restore your faith too!

We look forward to making contact with you.

The Cove Spa

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Verified review Visited June 2016
Posted 3 months ago
Lovely all round experience

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Verified review Visited June 2016
Posted 3 months ago
Massage was good.
Dif technique used to when I last had it,
Felt I was slightly under the time I had paid for (not sure if the lady thought I had booked 30mins when in fact it was 45mins) I didn't say anything as I was already off the couch when I realised never mind.

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Verified review Visited June 2016
Posted 3 months ago
I had a Pregnancy Massage and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 4 months ago
Had a few minutes wait for my treatment to begin - unfortunately the seats are right next to the incense so the smell followed me around for the rest of the day! Waxing was acceptable - the therapist did ask me to check I was happy afterwards. Went over the same spots a couple of times though.

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Verified review Visited April 2016
Posted 4 months ago
Helpful staff- great service.

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