The Cove - Hitchin Reviews

8-10 Arcade Walk, Hitchin, Hertfordshire, SG5 1EE

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Reviews are written by customers after their visit.

4.6
227 reviews

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Written by our customers, so you know what to expect at each and every venue.
appointment on time.Good service. Friendly staff.Enjoyed experience.
very pleased with my manicure and Gel nails.
Good experience.Would use again.
I really enjoyed it. The lady was very friendly and told me everything I wanted to know. Afterwards I felt no aches and pains whatsoever-something I haven't experienced in a long time!
Firstly, the toilets in the changing room were in such a terrible state that I couldn't face going in there, the first dressing gown was filthy and clearly hadn't been washed from the previous client (so I put this straight in the laundry basket) and the second gown was suitable for a size 10 dress only, which unfortunately I am not. The steam room had a terrible smell of drains/dampness which meant we spent very little time in it, the spa suite was in need of a repair with paint peeling off the ceiling and finally during the massage the consultants were mouthing to each other whilst carrying out the treatment, which I found extremely rude. I paid £160 for this 2 hour session which is extortionate given the overall experience and would never return. Terrible!
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