The Cove - Hitchin Reviews

8-10 Arcade Walk, Hitchin, Hertfordshire, SG5 1EE

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Reviews are written by customers after their visit.

4.7
271 reviews

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Written by our customers, so you know what to expect at each and every venue.
Quick fast and efficient
Overall it was a very lovely visit - very soothing and refreshing. Only real issue was that down in the relaxation room the music was somewhat disturbed by the machinery for the steam room which distracted from the atmosphere a little.
Zoe was my therapist and I'd highly recommend her and the salon. A lovely treat and could totally escape for a few hours
Very relaxing and very accommodating to my requirements
My leg wax was great. Comfortable as it can be, polite therapist and reasonably thorough. I did prompt her to take out some of the ingrowns but she didn’t. I then had to wait 25 minutes in the treatment room for my Brazilian. The therapist who had done my legs was not trained to do it (fair enough). However I think the salon had double booked as they hadn’t realised I had paid for a Brazilian as well. Once the second therapist arrived, she took the hair off in 4 large chunks. The room was very warm, and the wax didn’t set properly, which meant it was incredibly painful to take off. It was very uncomfortable and not at all what I’m used to. I also expected to be offered a discount/complimentary treatment for my 25 minute wait, but I wasn’t. Disappointing as I went here before for the same treatments and it was great!
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