The care service I received was very good, but the booking and payment system was clunky, so be aware that you may need to pay a deposit over the phone and then take evidence of this with you. However the team themselves are very accommodating.
I have given 5 stars except for the manicure (which did not happen at all) as I always get good treatments here. But this time was very strange. The salon rang to take a deposit. Then they rang to cancel, on the morning I was supposed to have my manicure, 2 hours before. Then they said they could not refund my deposit. They said it would be applied as credit but I’m not sure I want to book here again now. I understand staff sickness, but return deposits if you cancel on customers.