Lisa was an extremely kind and caring lady. It was my first massage, she explained everything clearly and ensured the pressure was okay throughout the appointment.
Been going here for years, love it. Although the decor in places is showing its age, a revamp would be in order.
The therapists are fabulous and listen to your needs.
The massage was lovely . My only complaint was the decor in the pool area , it is dated , ceiling has seen better days and jacuzzi needs updating . It must be hard when the bills for these big hotels are massive . The cream tea we had after was so nice and the staff were absolutely delightful, very smiley and friendly. Makes the experience special xx