The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4343 reviews
Drift away massage, relaxing and very thorough, lovely to be able to take a dip in the pool and hot tub afterwards. Looking forward to returning in the future
What a Lovely day, I would recommend highly.
There was renovation work going on but not too much of an issue.
Maybe…. a more positive welcoming reception would have made it perfect. Reception was matter of fact and in all helpful but relaxation room was shut before 6.00
no real complaints… I would like to book again products lovely -
Lovely venue, spa was clean and tidy. Afternoon tea included in the spa package was delicious. Treatment was amazing. I will definitely come here again.
The massage was amazing and the staff were very friendly and professional.
The pool was a good size and clean. The sauna and steam room were well maintained and spacious enough for a few people in at a time (6 people was comfortable)
The jacuzzi didn't have the cleanest water & the smell of chlorine was very strong!
Unfortunately the changing facilities let the experience down massively - multiple dead flies stuck to the shower walls, a filthy shower floor & incredibly mouldy plug hole.
I attend the Spa, once or twice a year, usually as a gift.Elena Francis is wonderful. She is a lovely person, who above all, makes you feel very special. She has a huge knowledge of all products used and techniques, is thorough and pays attention to detail.
There was some renovation/repair work being carried out to the men's changing facilities during my visit, which was particularly noisy, and was causing a lot of inconvenience to men visiting the leisure facilities.
Looking forward to my next visit
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