The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4343 reviews
My friend and I had a nice chilled time at the spa. She had a massage and scalp massage, I had a facial and hot stone massage both were lovely and relaxing. After the spa we had afternoon tea with Prosecco. The sandwiches and cakes were lovely and a nice selection
This is my second visit to the spa the first one was equally as good. Staff were all friendly.
Myself and my guest thoroughly enjoyed the massage itself. Therapists were professional and skilful. Disappointed in the changing room and corridor. Felt very much like a basement service area although therapy rooms, relaxation room and reception area were as you would have hoped for in a spa. Staff friendly.
Spa was perfect, but the hotel was very short staffed and service was slow , however the food was amazing
Overall was good, but due to some improvements being done, we had to use temporary changing rooms which were a bit disappointing & I feel we should of been advised of before hand.
Plus there didn’t seem to be any heating on in the hotel, so a bit chilly when having our afternoon tea.
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