The Cottage by Bluewater Spa Reviews
Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4343 reviews
The floors were slippery in the changing rooms & toilets with no effort to clean them or put signs up. Unclean & tired spa areas.
Older ladies were holding on to walls as they walked around so they didn't fall. Couldnt lock door in middle changing room. Massage was late. The email was received later about the late start after my treatment began. I asked for medium pressure but got soft. Friends massage in same room was inappropriate ( reported ). Friendly,attentive staff & lunch was delicious.
Lunch and treatments were perfect, facilities slightly disappointing as not much room for loungers by the pool so large groups can't be accommodated. Even 4 of us was a struggle.
I had a lovely detox treatment at the Spa. Therapist went out of her way to stretch the knots in my back and was checking if I was comfortable with the pressure. Amazing experience and afternoon. Great therapist! Would highly recommend the Bluewater Spa.
Treatment by Hannah
Relaxed and restful, especially with having the pool close by. I’m no expert but the experience was comfortable and just what was required after a very busy few weeks!
Treatment by Hannah
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