I have had several spa days over the last couple of years but the standard has really dropped this year. I used to feel pampered and relaxed and thoroughly spoilt but now it just feels like the therapists are going through a routine , they hardly speak to you.
The robes are hard and rough and have obviously shrunk as the sleeves end just below the elbows , mine would not do up , I am a size 14 but not huge ,and the fact I couldnt do it up made me feel really embarrassed.
It is such a shame .