The Cottage by Bluewater Spa Reviews

Best Western Plus The Connaught Hotel, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
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Written by our customers, so you know what to expect at each and every venue.
My back massage was really good. A nice strong deep pressure was applied and I was asked was the pressure ok which was thoughtful. Only thing that I was disappointed with was the foot massage. I didn’t feel like I got a massage there at all. Compared to my back massage this was very weak and I left wondering why I even bothered getting it. It felt like my therapist didn’t know how to do one?.
I went for the full body massage.Lovely atmosphere In relaxation room before hand. Great therapist. Came away feeling totally relaxed
The lift was really too small to accommodate the wheelchair, it took 10 minutes to get it to work.There was no access to a 'disabled toilet' on the spa level and this was a problem (especially as the lift was not easily accessible). The changing area was very small and cramped and the floor was extremely slippery whilst wearing the mules provided by hotel.A lot of the lockers were missing keys, so not really usable. The pool etc was very enjoyable.The lunch was booked for 1pm, it arrived 1.30,
My treatments were great but the spa itself was dirty, and not relaxing
Absolutely superb, massage was great, included face and head massage, felt so relaxed afterwards. I had broken my wrist the week before and I definitely needed a massage. She Listened to my concerns and she certainly delivered.