Lywis was very friendly, welcoming, explained every step of the cut and the reasoning behind it. He has a great sense of humour and I enjoyed my time there for a change as opposed to the awkward, white-knuckled experiences of the past hairdressers I have tried. The atmosphere and staff are welcoming and lovely. I didn't feel out of place there and it was refreshing to be able to be me. Morgan, the young lady who washed my hair, was equally lovely and a joy to chat with. Thank you all