The Chilworth London Paddington Reviews

55 Westbourne Terrace, Paddington, London, W2 3UY

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Reviews are written by customers after their visit.

4.2
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Written by our customers, so you know what to expect at each and every venue.
Lovely
Amazing, friendly staff. A nice touch that we had the spa to ourselves I think it would be a little small to have to share with others. The massage was amazing, the therapist made me feel so comfortable and put me at ease. I have never been so relaxed. A little shame that we didn’t get the chance to choose our treatments or the afternoon tea.
The massage and facials were really amazing. I felt really pampered and relaxed. Loved every minute of it.
We had a lovely relaxing experience at the Chilworth, Monica and her colleague were very knowledgable and professional and we very much enjoyed our treatments. The reception staff were quite disorganised when we arrived which was a little disappointing as I was asked by four different staff members to repeatedly show my confirmation and was called by the incorrect name on three occasions however we still had a lovely experience and would visit again.
The cleanliness is pretty bad especially in the middle of a pandemic. I expected more from a 4 star hotel, high standards only! Room service is a £5 charge which I find ridiculous. I've worked for a 4 star hotel, a big company Radisson Blu Edwardian Berkshire Hotel on Bond Street and we don't have a £5 charge for room service. I had to continuously ask for things to be delivered to my room such as; mugs, spoons, my room to be cleaned, an iron and an ironing board. I shouldn't be asking for thid.
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