The Chilworth London Paddington Reviews
55 Westbourne Terrace, Paddington, London, W2 3UY
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1345 reviews
Overall it’s a good experience, but they should improve the cleaning in the jacuzzi, the steam room wasn’t working, and the signage to enter and exit the spa from the hotel is not very clean. There was some lack of communication when booking my appointment and when I finished my massage the therapist left the room without giving me instructions on what to do next, so I got lost in the hotel without finding the exit and no one to say bye to me... I found that a bit weird.
Treatment by Double Room
Verified review
Spa package with breakfast was very good value. Treatments were exceptional but the breakfast (especially the vegetarian option) could have been better. Would recomend overall.
Treatment by Double Room
Verified review
The massage specialist was extremely good, enjoyed every minute of it.
Treatment by Double Room
Verified review
Massage and afternoon tea was great.
The spa was nice, clean and relaxing, the staff were all friendly and efficient.
Only concern was the spa is very small and we came into contact with at least 6 other people who were not wearing masks in an enclosed space. I feel they should have had alternative rooms for people to change in.
Also, we booked two hours in the spa, however wasn't told until we double checked the times that we now had 1 hour in the spa due to covid. We didnt get any money back
Treatment by Double Room
Verified review
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