The wax was overall well performed and the results were good. Unfortunately this time my experience with the Hollywood wax was not as good as the previous one I had at Chelsea Spa. I appreciate that it was the last appointment on a Saturday afternoon but the therapist was too visibly nervous, looking at the clock almost every minute. Some passages were really painful and the therapist did not show the empathy I would have expected, nor tried to make me feel more comfortable.
Shugar was amazing and went above and beyond during my facial. I have never had such a good experience. Defiantly worth doing the longer treatment. Great location as well.