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Venue rating

3.9

401 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Chelsea Day Spa
The Chelsea Day Spa
69A Kings Road,
Chelsea, London, SW3 4NX
United Kingdom

Day Spa

The Chelsea Day Spa
69A Kings Road,
Chelsea, London, SW3 4NX
United Kingdom

Opening hours

Mon - Thur 9:00 am - 8:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Chelsea Day Spa

The Chelsea Day Spa opened in January 2009 on the fashionable King’s Road in the heart of Chelsea. It offers waxing, nail treatments and hairdressing well as an indulgent range of massages, scrubs and facials. They look to relax, rejuvenate and provide that personal touch.

A boutique space with light refreshments available, they recommend checking in 15 minutes early, particularly if it’s your first time.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Venue rating

Based on 401 reviews

5 stars 192
4 stars 79
3 stars 58
2 stars 38
1 star 34
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (11)
  • Body Treatments (6)
  • Body Wraps (2)
  • Face
  • Facials (120)
  • Hair
  • Blow Dry (11)
  • Hair Colouring and Highlights (1)
  • Haircuts and Hairdressing (11)
  • Hair removal
  • Waxing (29)
  • Massage
  • Aromatherapy Massage (68)
  • Deep Tissue Massage (26)
  • Face Massage (11)
  • Foot Massage (5)
  • Hand Massage (1)
  • Hot Stone Massage (3)
  • Indian Head Massage (4)
  • Sports Massage (4)
  • Swedish Massage (27)
  • Therapeutic Massage (65)
  • Nails
  • Manicure (157)
  • Nail Extensions & Overlays (2)
  • Pedicure (119)
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Verified review Visited February 2017
Posted 1 week ago
Really sweet place. Hairdresser was really nice, facilities clean and peaceful.

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Verified review Visited February 2017
Posted 1 week ago
Sadly the lady was distracted between cutting my hair and another customer so the whole experience felt extremely rushed. Unlike other hairdressers I have been to in the past, there was no proper consultation about what I wanted/suggestions from her before getting my hair washed and I left feeling disappointed.

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Verified review Visited February 2017
Posted 2 weeks ago
My appointment was booked and confirmed by Treatwell. 4 days later (and only the day before the appointment) the salon and Treatwell informed me that the appointment time was not actually available and I would have to reschedule. However I continued to receive emails and texts to say the appointment was confirmed. I rescheduled for the following day. The salon was running late and after waiting for 20 minutes I decided to leave because there was still no sign of my appointment happening. I understand a 5 or even ten minute delay, but 20 minutes plus is unprofessional and wasted my time (travel to the salon, waiting, travel home and still no haircut). The staff barely apologised and did not make any effort to explain or rectify the situation, they did not seem to care that they were providing such bad service, or realise that they had spoken to me only the day before about the appointment mix up. The whole situation has been incredibly inconvenient.

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Verified review Visited December 2016
Posted 2 months ago
I had a Cut (no blow dry) and have awarded it 5 stars.

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Verified review Visited December 2016
Posted 2 months ago
I booked for a Friday afternoon via treatwell, I even called ahead after to make sure the appointment was ok, all the receptionist told me was that the online team would take care of it. I was then informed on Friday via phone call that my hair appointment has a clash and I wold have to reschedule this was annoying. I then visited the salon the following Wednesday. I didn't recieve a head massage during the wash which is what I expected from a venue such as this one, however the lady who cut my hair was very nice and listened very well to what I wanted, when I wasn't sure she was able to described different options and give me her opinion on what she thought would work best.

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Posted 5 months ago
Roxanne is an amazing hairstylist. I had a beautiful bob haircut 2 months ago and up to now the form is still great!

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Verified review Visited August 2016
Posted 6 months ago
stylist was really knowledgeable, great haircut - did not cut too short, great value

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Posted 6 months ago
Overall really poor experience. After reading some negative reviews I was sceptical, however decided to give them a chance anyways since my boyfriend bought me a voucher as a gift. I booked a massage and facial. The spa itself is old and needs upgrading. The massage was just okay, the lady was really sweet but I have definitely had much better massages. When you are paying a high and full price for a massage, you’d expect much better. Somehow I was booked in for the wrong facial which was an error on the spa’s part. When confronting them about it before my facial was completed and explaining I could not come back as I was moving out of the country, they were incredibly rude. Even if I was able to make it back to the spa before the move, I would not be keen to. The worst part about it all is that I emailed “management” as soon as I could home and still have yet to receive any sort of reply. This was nearly a month ago. Shame the rest of the voucher will just go to waste. Bottom line, avoid this spa, there are far better ones in the area with much better customer service.

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Verified review Visited June 2016
Posted 7 months ago
No offer of reading material or water/ tea/ coffee/ drinks, but my hairdresser was lovely, so all fine

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Verified review Visited June 2016
Posted 8 months ago
No drinks offered or magazines

Loved my stylist though she made my hair look amazing, thought it was odd to have to stand up but I do have long hair and sat down eventually.

Loved people and great skill set, facilities just look a bit small and not as polished as could be

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Verified review Visited May 2016
Posted 8 months ago
I went for a haircut with Roxanne and it was really good. I have short hair and is not easy to find a hairdresser who knows how to cut short hair.

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Verified review Visited May 2016
Posted 8 months ago
The hairdresser was very friendly and did a great job on my hair. Definitely recommend

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Verified review Visited April 2016
Posted 9 months ago
Felt slightly rushed, but friendly stylist

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Verified review Visited April 2016
Posted 9 months ago
Really welcoming staff, I went for a wash and cut and it was exactly what I wanted! The hairdresser (sorry forgot her name!) have me a super relaxing head massage as well and it was just absolutely lovely. Would definitely come again for my next cut!

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Verified review Visited April 2016
Posted 10 months ago
I had a wash and blow dry with Natalia and was very happy with the result.

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Posted 10 months ago
I had a lovely massage and facial at the Chelsea Day Spa. The staff looked after me very well, the venue was clean and tidy and the whole experience was very relaxing and enjoyable after a few stressful days. Thank you for looking after me so well. I would thoroughly recommend visiting The Chelsea Day Spa

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Verified review Visited March 2014
Posted 1 year ago
Really good massage for a day spa/salon. Clean rooms and friendly therapists.

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Posted 1 year ago
Probably one of the best massage ever! Thanks to it I've realised I have a lot of tension to release in my upper body. Booked already another treatment!!!!

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Posted 1 year ago
Great blow dry... I am so in love with my new hair colour! It's beautiful. The girl (I am sorry I've forgotten your name) who was doing my hair was very professional and she knew what she is doing! Really nice experience. I will go back there again!

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Posted 1 year ago
This was probably the best massage treatment I've ever had. The pressure applied was perfect and I felt great and so relaxed afterwards.I will most definitely be returning on a regular basis. Thank you

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