I think it was my hairdresser's first day (or at least I was told she was new), and she did brilliantly! I wasn't too sure what I wanted to do with my hair so let her do what she deemed best, and I was very happy with the result. I did have to wait a little while before it was my turn, but I had time so didn't mind, was offered a tasty cuppa, and to be honest the delay might have been my fault for being 10mn late! Recommended and will be back.