The Broadway Clinic Reviews

16 Broadway, Stratford, London, E15 4QS

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Reviews are written by customers after their visit.

4.7
3405 reviews

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Written by our customers, so you know what to expect at each and every venue.
The therapist ensured me that these products line will be the best option for my skin, even though i told her my concerns about the sensitivity of my skin. And she was extremely WRONG, after just a normal classic facial at this salon my skin is burned and flaky for at least 3 days (let’s see how it goes), the products were too harsh and i got 6 new painful pimples, which seem to stay on my face for at least 2 more weeks. (I came here having only 2 pimples which were already disappearing) The pores on my chin are still blocked and overall were not cleaned properly. The therapist cared too much of what i feel during the treatment, rather than the actual results afterwards. Extractions were done unprofessionally and caused a lot of inflammation on my skin. Terrible effects after a routine classic facial. However, the salon, staff and ambience are nice, good that therapist discussed with me my facial at the beginning, also explaining me the details during the treatment. I believe for people who need a nice experience in the salon it could be a good option, but for someone who has sensitive prone to breakouts skin - no.
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Attentive
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Perfect thanks
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Very clean and tidy place with friendly staff. I have been here before for a hair cut, the upstairs is lovely. Was shown to my room with a/c turned on. The procedure itself was not the most pleasant. The a/c wasn't working and it was very warm in the room. I must say I am not sure if the therapist knew what she was doing and I did ask her to stop a couple of times as it was very painful. I have had waxes for the last ten years so I am aware what it is meant to feel like. I did inform the manager to ensure this doesn't happen to others. Unfortunately I will not be returning for an more hair removal services.
Staff were very friendly however was very over priced for the quality of the lashes. Had them on almost a week and they’re already falling out. Asked to have my previous lashes taken off and a new set applied and this seemed like an invonvience to the lash technician. I lashes were sold to me as ‘russian’ however they are more like ‘natural’. Probably wouldn’t return again or recommend.