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Venue rating

4.5

66 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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The Beauty Lounge Elmfield
The Beauty Lounge Elmfield
39 Elmfield Way,
Sanderstead, Surrey, CR2 0EJ
United Kingdom

Beauty Salon

The Beauty Lounge Elmfield
39 Elmfield Way,
Sanderstead, Surrey, CR2 0EJ
United Kingdom

Opening hours

Mon - Wed 10:00 am - 6:00 pm
Thur 10:00 am - 8:00 pm
Fri - Sat 10:00 am - 6:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Beauty Lounge Elmfield   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Leave your stresses behind and rejuvenate your mind, body and soul at the award winning salon The Beauty Lounge Elmfield near South Croydon. Whether you want a relaxing treatment or a touch of glamour for a special occasion, our friendly team of beauty therapists will leave you feeling pampered and renewed. We provide the best beauty and wellness services at all times, including a nail bar, a holistic massage room, a luxury pedicure spa, waxing and the first beauty salon in the area to offer threading.

We are an award winning salon:
- Beauty Salon of the Year 2015 (South London) - Win
- LUX Customer Experience Award 2016 - Win
- The English Hair and Beauty Awards for Beauty Salon of the Year for London - runner up

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 66 reviews

5 stars 44
4 stars 16
3 stars 3
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow Waxing (1)
  • Facials (6)
  • Hair removal
  • Brazilian Waxing (3)
  • Hollywood Waxing (13)
  • Threading (2)
  • Waxing (5)
  • Massage
  • Hot Stone Massage (3)
  • Indian Head Massage (3)
  • Swedish Massage (14)
  • Thai Massage (2)
  • Nails
  • Gel Nails (13)
  • Manicure (6)
  • Paraffin Wax Treatments (1)
  • Pedicure (12)
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Verified review Visited November 2016
Posted 3 weeks ago
Really lovely girl who did a fantastic job and made me feel really comfortable. This will definitely be my regular place to use now.

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Comments

2 weeks ago
Thank you for your kind feedback. We are glad that you were happy with the service you received and look forward to seeing you again soon :-)

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Verified review Visited November 2016
Posted 4 weeks ago
I had a Swedish Full Body Massage, File and Paint (Feet) and have awarded it 5 stars.

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2 weeks ago
Thank you for your feedback. We strive to give our clients the best possible experience when visiting The Beauty Lounge Elmfield and hopefully we'll see you again soon. We have just launched our Christmas Winter Warmer offers, please give us a call to dicuss futher.

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Verified review Visited September 2016
Posted 2 months ago
I haven't had many facials to compare the 30min Dermalogica express one too but I have to say it was lovely and 3 days later I can still feel and see a difference in my skin. Beverley was great and I will be returning for a 60min one next time. The massage was also really good and Beverley did great work relieving the tension in my shoulders. I recommend both the salon and the therapist

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Posted 2 months ago
Just back from my first time at The Beauty Lounge . What lovely friendly staff, and my beautician, Christine, gave me an excellent wax - the least painful wax I think I've ever had. The salon has a lovely atmosphere and is very clean and relaxing. I've just read the review below and don't recognise this as the same place... I wonder if they've got it confused with somewhere else of a similar name. My experience today has been great. I've just moved to the area, so what a relief to find that my new local salon is great. Looking forward to a pedicure next week.

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Verified review Visited September 2016
Posted 2 months ago
Very unhappy. The room was small, hot and dirty. There was no clean sheet/towel/or paper towel for me to lie on. I've been getting waxed for over 10 years and this was the most painful wax I have ever had. I still have marks on my skin form the wax 3 days later.

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2 months ago
Hi, we are very sorry to hear about your experience we are dissapointed to hear about this and can promise you this is not a regular occurance, are rooms are kept clean at very high standard there is always paper towel on the beds.
please call the salon ask for manager as I would not want any of customers to have this experince, as from previous reveiws most of our customers are very pleased with our service.

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Verified review Visited September 2016
Posted 2 months ago
Lovely staff and great manicure/pedicure - second time of visiting after I was impressed by the length of time my nail polish lasted (12 days on my hands which is a first and only then had to remove as nails were growing out!). Will definitely be back.

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2 months ago
Karen thank you so much hopefuly see you soon

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Verified review Visited June 2016
Posted 5 months ago
I had a Eyebrow Threading and have awarded it 5 stars.

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Posted 5 months ago
Staff are very friendly and helpful. Really enjoyed my experience there. Will definitely go back!

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Verified review Visited September 2015
Posted 5 months ago
perfect

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Posted 6 months ago
So relieved to have found 'the one'! The lounge is lovely, staff are welcoming, treatment was fantastic. It was my first visit here and definitely not the last.

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Posted 6 months ago
I visited the salon a few weeks ago for the first time for a manicure and pedicure and was so impressed by the service, staff and lovely salon that I booked a Hollywood wax, mini pedicure and wedding make-up trial which included a half set of lashes. Abi was absolutely brilliant, so attentive and incredibly quick - fastest waxing I've ever had and extremely professional finish. My make-up lasted all day and I will definitely be asking Abi to do this on the day in a month's time.

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Posted 6 months ago
I had a Mini Manicure - not as great as expected, the description states "this express treatment includes, nail file/reshape, buffing or Cuticle tidy and an O.P.I colour of your choice" - no cuticle tidy was offered, filing was not great. All in all it was overly priced for the service delivered.

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6 months ago
Hi, we are very sorry to hear about your experience we are dissapointed to hear about this and can promise you this is not a regular occurance. As such, we would like to offer you a FREE Mini Manicure with us. We hope you will take us up on this and we hope to hear from you soon.

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Verified review Visited May 2016
Posted 6 months ago
Lovely friendly staff, great massage, was very professional and the beautitian really listened. I will definitely book again, thanks very much

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Verified review Visited April 2016
Posted 6 months ago
Beautiful venue. Friendly and attentive staff and free parking. I had a 1 hour Thai massage, which was amazing. Definitely recommend this venue.

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Verified review Visited April 2016
Posted 6 months ago
Brilliant wax. Probably the quickest I've ever had. She did it in under 12 minutes! Incredible. She made me feel so relaxed and we had a laugh too! All in all a brilliant job! Sorry I can't remember her name.

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Posted 7 months ago
Been looking for a good massage place in the area for a while, as i normally use a massage place near work in town. Heard about this place, booked in with a Thai lady (apparently she was new) and was thoroughly impressed.
The venue was great too and lovely staff. Will be using these guys regularly from now on instead of paying London prices!

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Posted 7 months ago
Abi is simply brilliant I have come back again again to the salon because she carries out excellent treatments from manicures/ pedicures and waxing and dying my eyebrows. Professionalism personified.

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Verified review Visited April 2016
Posted 7 months ago
Nice massage, great therapist. Bit of confusion with the booking though which meant I didn't get the slot I chose online, otherwise fine

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Verified review Visited March 2016
Posted 8 months ago
Teeny bit pricey for just nails painted with gel polish. Expected more of a manicure. Lovely salon though and nails are lasting well.

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6 months ago
I agree! the manicure service needs improvement and attentiveness.

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Verified review Visited February 2016
Posted 9 months ago
Very pleasant staff at a nice local salon. I had a 1 hour Dermalogica facial which was lovely and very relaxing. I had not had a steam facial before and the sound of the steam machine was a little off-putting (like a kettle boiling) but it wasn't as hot as I feared it might be and felt fine. The facial massage was wonderful as was the hand and arm massage (I could chose between that and a head massage whilst the face mask was on). The only reason I made it 4 star instead of 5 star was that I didn't feel that it was personalised to my skin type, and the beautician didn't examine my skin before she started (it was a beautifully candle lit room so she wouldn't have been able to!) I did however enjoy it very much and would return for further treatments.

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9 months ago
Hi, thank you for your lovely review, however I do agree that the therapist should have discussed your skin with you and customised the facial accordingly. We will address this to ensure all therapist follow the same procedures. We can ensure the next appointment you have this will be a 5* review :)

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