My therapist was incredibly helpful - we didn't do the Oxygen facial as the beautician did a personal assessment of my skin and felt that another facial would be more fitting - the fruit smoothie one. It was absolutely wonderful, and included a proper hand massage, cleanse, tone, exfoliate, two masks (one hot mask), and moisturiser - it was a chocolate moisturiser which smelled delicious. The therapist was incredibly polite, friendly and professional. No faults here, my skin was left looking wonderful and I had a lovely time as ever here.