The Beauty Box - Liverpool Street Reviews

21 - 22 The Arcade, Liverpool Street, London, EC2M 7PN

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Reviews are written by customers after their visit.

4.6
4703 reviews

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Written by our customers, so you know what to expect at each and every venue.
lovely staff as always, great value for the quality of treatment
Not really happy with the venue and it's overpriced. The massage room is waaay too small so the lady had to move the whole table to reach my body properly.
I don’t think I’ve ever left a bad review in my life, but this was a rip off plain and simple. I was asked by the receptionist if I would mind going into a ‘private room’ instead of the manicure bar area, and I said I didn’t mind. By ‘private room’ she meant a filthy waxing/treatment room with a mop in the corner. When I asked why, they said they didn’t have room at their standard manicure bar area so, tbh I was prepared to shrug it off as them just being overbooked until i realised (alas, too late) that the quality of the manicure was ATROCIOUS. I should have gotten the hint when I had to ask the manicurist if I could wash my hands because she has removed my previous nail polish so poorly. She then proceeded to apply the shellac nail polish in tiny little jab-like motions, and because she clearly didn’t have the right positioning/angle (I was sitting on a waxing bed while she’s sitting below in front of me) I am now left with a shellac manicure that is both crooked and somehow lumpy. I’ve gotten A LOT of shellac manicures in my day guys, and for £25 - trust me - you would be better off going anywhere else.
Lovely staff and great manicure
Good nails done as always!