The Abbey Spa at Abbey Leisure Centre

Bobby Moore Way, Barking, London, IG11 7HW
4.3
47 reviews
Bobby Moore Way, Barking, London, IG11 7HW
Off-peak & last minute discounts

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4.3
47 reviews
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It would’ve been helpful to have the spa sign posted in the centre as it wasn’t clear that was where the spa was located. The therapist was unwelcoming in that she said all the right words but gave the impression the appointment was using up her time that could be better spent elsewhere. There was a bizarre moment where I was asked to smell the oil of my choice without being told what each does. Had I not have had a similar but professional experience elsewhere this wouldn’t have made any sense. The other spa explained that smell is used as it is your body’s way of deciding what it needs. Without the context, the request seemed out of place. The massage got off to a bad start when the therapist squirted cold oil on me shocking my body rather than the start to a relaxing treatment. About halfway in I complained about the temperature of the room. Despite playing with a few buttons on the wall the temperature remained too cold to be lying practically naked and being massaged with a cold oil. The massage technique itself was fine if not a little inexperienced but that may be because I have experienced many different massages. Or for example, if I can feel nails against my skin, they’re likely too long or the technique should be altered. The ambience started off well and then ruined by external loud conversation drifting into the treatment room. The treatment ended by requesting full payment for a mediocre massage whilst trying to relax in a freezing cold room. Practically impossible given I am recovering from the flu and had goose bumps on my skin the entire time. To add insult to injury I was presented with a loyalty card which I left on the counter. A very disappointing experience when I was already feeling ill and wanted a professional and comfortable massage for a birthday treat.
Anonymous
2 days ago
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It was very clean and staff members are very friendly. Was a very good experience.
Anonymous
7 days ago
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So the staff I have to say are the only decent thing about this spa. They’re courteous, friendly polite and helpful from the moment you walk to when you leave. Made to feel relaxed and did a lot to make sure I enjoyed my stay. It’s just the spa itself and what you get for your money isn’t a lot. I didn’t get a welcome drink as promised, except for the free water if that counts. The relaxation room is like a dull closet room with some of this weird chairs but felt like it’s a room that people needed to walk through to go somewhere else. It was empty. The actual spa bit is small. The facial was average and so was the massage. But I was bare foot everywhere around the reception desk where people wear their shoes etc. So bring your own flip flops! They should tell you this in advance!
Anonymous
7 days ago
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not bad but to cold inside
seb
11 days ago
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Very understanding and welcoming staff, polite and gave good service.
Ilham Abdishakur
16 days ago
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About

The Abbey Spa at Abbey Leisure Centre
Bobby Moore Way
Barking
London
IG11 7HW

The Abbey is Barking's first luxury spa. Inside the shiny new Abbey Leisure Centre you will be transported to another world, allowing you to take time away from the stresses of modern day living. They offer spa days, beauty treatments and special events.

They have carefully selected a combination of water, heat, cooling and relaxation experiences to improve general mind and body well-being. They've also hand-picked a selection of products from Elemis, Jessica, Mii, Lycon wax and Kissed by Mii to bring you a true spa experience.

Whatever your choice, they can guarantee that their highly-trained and experienced therapists will pamper you in a relaxing, professional and friendly environment. There are four spa treatment rooms, a relaxation space and a dedicated Manicure Station.

MonMonday
10:30AM9:00PM
TueTuesday
10:30AM9:00PM
WedWednesday
10:30AM9:00PM
ThuThursday
10:30AM9:00PM
FriFriday
10:30AM9:00PM
SatSaturday
9:00AM6:00PM
SunSunday
9:00AM6:00PM
Products used in this venue

Day Spas nearby