I went for a balayage, I wasn’t happy with it so Maddy kindly corrected it promptly and free of charge. I was still unsure about it afterwards and whilst talking it through with Maddy the director, Leanne intervened. I found her very aggressive, patronising and rude. She had a bad attitude and she has completely put me off going back. I was nervous going back to have it corrected and was made to feel as if I was a difficult customer after paying £106 for a bad job. Awful customer service. Avoid
I absolutely love my hair! As soon as I arrived I was made to feel welcome. Ciara was lovely, listened to what I wanted and gave great advice. I will definitely be booking in again soon