I went for a balayage, I wasn’t happy with it so Maddy kindly corrected it promptly and free of charge. I was still unsure about it afterwards and whilst talking it through with Maddy the director, Leanne intervened. I found her very aggressive, patronising and rude. She had a bad attitude and she has completely put me off going back. I was nervous going back to have it corrected and was made to feel as if I was a difficult customer after paying £106 for a bad job. Awful customer service. Avoid